Air Canada says CEO Michael Rousseau will retire this fall after nearly 20 years with the company, following controversy over a message he delivered only in English after a deadly plane crash.
The crash of Air Canada Flight 8646 in New York City killed two pilots and injured dozens. Rousseau’s English-only condolence message drew criticism, especially in Quebec, where French is widely spoken and expected in public communication.
Several politicians, including Prime Minister Mark Carney and Quebec Premier François Legault, said the message showed poor judgment and a lack of respect. Others defended Rousseau, but the issue sparked thousands of complaints.
Rousseau later apologized, saying he was saddened that his limited French distracted from the tragedy. He will remain in his role until later this year as the company looks for a new CEO.
Leaders say it is important that the next head of Air Canada be able to speak both English and French.
