Some changes may be coming to Thunder Bay Transit bus schedules this spring because of a driver shortage.
A report going to the city’s Quality of Life Standing Committee on Tuesday says the lack of drivers for both regular and specialized buses has led to frequent trip cancellations. Vehicle maintenance issues have also added to the problem. According to the report, these cancellations cause longer travel times, more stress for riders, and reduced trust in the transit system.
Transit is asking the committee to support temporary schedule changes. If approved, many routes would be affected.
The Mainline route would run more often, increasing from every 30 minutes during peak weekday hours to every 22 minutes. However, buses on the Edward, Hudson, James, Junot, and Northwood routes would run less often, changing from every 30 minutes to every 45 minutes during peak hours. There would be no changes to Sunday or holiday service.
Fred Caputo, president of the union representing transit drivers, said the issue goes beyond staffing shortages. He said fewer people are applying to become operators, and tight schedules are adding stress for drivers. Caputo also raised concerns about safety and burnout among operators.
Quality of Life Committee chair Coun. Kristen Oliver said the proposed changes are meant to be temporary but acknowledged they are frustrating for riders who depend on transit. She said council is hearing complaints about cancelled buses and poor notice.
A new transit strategy is being developed, and the recommendations will go to city council for final approval. If approved, the changes would take effect on May 10.
