Rogers and Fido to Introduce Monthly Fee for Customers Still Using 2G and 3G Networks
Starting in May, Rogers and Fido customers who exclusively rely on 2G or 3G networks will face a new $3 monthly charge as the telecom provider begins phasing out legacy network infrastructure.
The move comes as Canadian carriers, including Rogers, prepare to shut down outdated 3G networks. Rogers has announced plans to fully retire its 3G network by July 31, 2025.
Customers affected by the change were notified via email last week. According to Rogers’ support page, the $3 “Legacy Network Usage” fee is intended to help recover the costs of maintaining older systems. The charge will apply for any billing cycle during which a customer’s usage is exclusively on 2G or 3G networks.
“To avoid the charge, customers can update their device settings, activate a new SIM card, or upgrade to a 4G or 5G-compatible phone,” Rogers advised. The company noted that once users switch off legacy networks, the fee will be removed.
The charge will appear on affected customers’ bills after a 60-day delay, with a text message notification sent when it is applied.
Other Canadian telecom providers, such as Telus and Koodo, have also implemented similar $3 monthly fees for continued 3G usage.
To ease the transition, Rogers and Fido are offering free device upgrades to some users, allowing them to move to newer network technology without added costs. According to the company, most users will be able to retain their existing plans, and any necessary plan changes will be made with price parity in mind.
Rogers has not responded to media requests for comment on the new charge.
